Our Process

You are the most important person in our business.  You are not dependent on us, we are dependent on you.  You are not an interruption of our work, you are the purpose behind it and we want you to feel comfortable during the entire L.J. Stone Co., Inc. project process.  We are only meeting our expectations when we are surpassing yours.

When you call into our office, you will be greeted with a friendly voice, no automated systems.  We will help you schedule an initial visit with one of our knowledgeable and experienced designers.  In most cases, our designer will be able to show you color and material samples as well as provide you with a down to the penny quote on your project that is guaranteed for one year from the date of that quote.

On the day work begins,  a Lead Installer will be assigned to your project.  Even the best products are only as good as the person installing them, so each Lead Installer is fully trained and certified and has an average of 15 years’ experience in home remodeling to ensure you get the best craftsmanship in the industry.  Our goal is to provide a true 5 Star experience, so if at any time you have questions, feel free to ask.  Of course, your designer and our Customer Service Manager are always available to answer questions as well.

Once your project is complete, the Lead Installer will review the operation and warranty of your new project to make sure we have completed everything we promised, and you expected.

Our Five Promises:

  1. To Deliver in a Timely Manner
  2. Use Only the Finest Materials Available
  3. Install Our Products Right the First Time with Attention to Detail
  4. Have the Best Installers Available on Your Project
  5. Provide Prompt and Efficient Service

Why Choose L.J. Stone Co., Inc.

Most Experienced Installation Team In The Area

Our in house, seasoned professionals have undergone extensive training & have tackled countless installations. Their attention to detail & focus on quality workmanship can handle any challenge that comes their way.

A+ Reputation

We have earned our A+ reputation one customer at a time over 46,000+ projects & more than 700 5-Star reviews. We believe that every satisfied customer is a testament to our commitment to excellence & trustworthy, high-quality performance.

No-Nonsense Guarantee

We stand behind the exceptional quality of our work & customer service. That's why we offer a No-Nonsense Lifetime Workmanship Warranty on every remodeling project we undertake.

Indiana Through and Through

When you choose us for your home remodeling project, you are not just working with a company; you are partnering with a team that is invested in the community & cares about your satisfaction. 50+ years of stability & reliable service.

Read What Our Happy Customers Are Saying

Rating
4.9
Rating
4.7
Rating
4.9

Great company and you back up your products!

“The window installers from LJ Stone did a great job! Very nice, polite and cleaned up as they went, we really appreciated it! They were here for two days, were right on time, and did a fantastic job! I have always recommended LJ Stone, we had windows, siding, and a new bathroom installed in Greentown, IN by LJ Stone that’s why we keep coming back, great company and you back up your products!”

Charlene E. / Greentown, IN

Would highly recommend LJ Stone!

“Excellent experience from beginning to end! They removed our old bathtub/shower surround and installed a new bathtub/shower with glass door and did a fantastic job. Looks even better than we imagined and has completely updated the look of our bathroom. High quality materials and a very rich look. Everyone was very friendly, professional, informative and kept us updated throughout the installation process. Would highly recommend LJ Stone!”

Sean D.

Great experience!

“LJ Stone came in and replaced our shower/bath with a new shower. The installer came in and to be honest, we hardly new they were here. It only took them a day and a half, and the next day I enjoyed a nice warm shower. What impressed me most was how clean they were in the process. For taking out an old tub, and doing a bit of drywall work there was virtually no cleaning we needed to do behind him. The only way you knew he had been here was the wonderful shower he left behind. Great experience!”

Rob H.

VIEW OUR PROJECTS

Visit our Interactive mapping portfolio of previous jobs that we have completed throughout our local area. Filter by City/Town, Project Type, Photos, Reviews, and more!

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