Call Center Manager

Job description

L.J. Stone, Inc., Central Indiana’s leading home remodeling company, is seeking a qualified Call Center Manager that has proven experience in marketing and call center telemarketing. We are searching for a high-energy, excellence-driven individual to contribute to the growth of a 50 year old company with headquarters in Muncie.

The Call Center Manager will oversee the marketing and lead generation side of our business while guiding the efforts of a great group of inside sales call center reps and event marketing brand ambassadors, all directed towards scheduling appointments with homeowners to meet with our sales specialists. The position will have overall responsibility for the inbound/outbound call center operations and event marketing teams.

For a qualified candidate with a clean criminal background and driving history, who can also pass a drug test and provide strong employment references, we are prepared to offer the following Compensation Plan:

The position offers:

  • Base Salary PLUS Bonuses
  • Strong Incentive/Bonus Plan
  • Health Insurance
  • 401k pension with Company Match
  • Paid Vacation
  • Car Allowance
  • Positive Work Environment

The Candidate should have:

  • A proven track record of experience in lead generation and supervising the marketing efforts of a direct sales company
  • Outbound/Inbound call center/telemarketing experience
  • Management experience including recruitment & training skills
  • Positive Mental Attitude
  • Money motivated
  • Ability to ‘Lead by Example’ on the phone
  • Flexibility to work evenings and occasional weekends
  • Associate’s degree in business or marketing preferred. Equivalent job and management level experience will be considered

The Call Center Manager will work out of L.J. Stone, Inc.’s Muncie headquarters office. Candidates for the position should live within a commuting distance of Muncie the candidate is comfortable with driving each day.

Submit your resume with cover letter for the following position, Call Center Manager. You will be contacted to arrange a confidential interview. EOE

About L.J. Stone, Inc.

Founded in 1967 on the basis of high quality home improvement products, L.J. Stone, Inc. is a locally owned, full service remodeler specializing in window & door replacements, bathroom remodeling and custom 3 and 4 season sunrooms. Based in Muncie, L.J. Stone, Inc. serves residential homeowners throughout Central Indiana. Visit our website www.Ljstone.com

Related keywords: Marketing, marketing manager, marketing position, call center manager, call center supervisor, home show marketing, event marketing, brand ambassador, home improvement sales, food sales, Champion, Pella, Andersen, Renewal by Andersen, BEE, Vector, Comcast, sales trainer, presentation, remodel, residential, consumer sales, retail sales, funeral sales, home product, sports minded, home improvement, remodeling companies

APPLY NOW!

We look forward to meeting you and getting the opportunity for you to join our team!

Why Choose L.J. Stone Company

Most Experienced Installation Team In The Area

Our in house, seasoned professionals have undergone extensive training & have tackled countless installations. Their attention to detail & focus on quality workmanship can handle any challenge that comes their way.

A+ Reputation

We have earned our A+ reputation one customer at a time over 46,000+ projects & more than 700 5-Star reviews. We believe that every satisfied customer is a testament to our commitment to excellence & trustworthy, high-quality performance.

No-Nonsense Guarantee

We stand behind the exceptional quality of our work & customer service. That's why we offer a No-Nonsense Lifetime Workmanship Warranty on every remodeling project we undertake.

Indiana Through and Through

When you choose us for your home remodeling project, you are not just working with a company; you are partnering with a team that is invested in the community & cares about your satisfaction. 50+ years of stability & reliable service.

Read What Our Happy Customers Are Saying

Rating
4.9
Rating
4.7
Rating
4.9

Great company and you back up your products!

“The window installers from LJ Stone did a great job! Very nice, polite and cleaned up as they went, we really appreciated it! They were here for two days, were right on time, and did a fantastic job! I have always recommended LJ Stone, we had windows, siding, and a new bathroom installed in Greentown, IN by LJ Stone that’s why we keep coming back, great company and you back up your products!”

Charlene E. / Greentown, IN

Would highly recommend LJ Stone!

“Excellent experience from beginning to end! They removed our old bathtub/shower surround and installed a new bathtub/shower with glass door and did a fantastic job. Looks even better than we imagined and has completely updated the look of our bathroom. High quality materials and a very rich look. Everyone was very friendly, professional, informative and kept us updated throughout the installation process. Would highly recommend LJ Stone!”

Sean D.

Great experience!

“LJ Stone came in and replaced our shower/bath with a new shower. The installer came in and to be honest, we hardly new they were here. It only took them a day and a half, and the next day I enjoyed a nice warm shower. What impressed me most was how clean they were in the process. For taking out an old tub, and doing a bit of drywall work there was virtually no cleaning we needed to do behind him. The only way you knew he had been here was the wonderful shower he left behind. Great experience!”

Rob H.

VIEW OUR PROJECTS

Visit our Interactive mapping portfolio of previous jobs that we have completed throughout our local area. Filter by City/Town, Project Type, Photos, Reviews, and more!

FREE In-Home Design & Down to The Penny Quote